Terms & Conditions
Farmshoots LLP (referred to as “The Company”) is the owner of the website farmshoots.in (referred to as “the website”). We respect your privacy. As a visitor to the website / Customer, you are advised to read the Privacy Policy carefully. By accessing the services provided by the website you agree to the collection and use of your data by the website in the manner provided in Privacy Policy.
Services overview
As part of the registration process on the website and for delivery purpose of goods, The Company may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the website you visit/access, the links you click on the website, the number of times you access the page and any such browsing information.
Eligibility
Services of the website would be available to only select geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the website. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years, your parents or legal guardians can transact on behalf of you, if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
License & website access
Farmshoots LLP grants you a limited sub-license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Company. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the website and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing farmshoots.in or Farmshoots LLP or trademarks without the express written consent of Farmshoots LLP. Any unauthorized use terminates the permission or license granted by The Company.
Account & Registration Obligations
All shoppers have to provide billing details current and correct for communications related to your purchases from the website. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out by contacting the customer service.
Pricing
All the products listed on the website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities / fresh food prices do change on a periodic / daily basis. In case, the prices are higher or lower on the date of delivery no extra charges will be collected or refunded as the case may be at the time of the delivery of the order. Prices at the time of ordering may be different from price displayed on website.
Cancellation by website / Customer
You as a customer can cancel your order anytime up to the order cut-off time (which is within 24 hours of successfully placing the order) by calling our customer service or dropping a mail to cancellations@farmshoots.in. In such a case we will refund any payments already made by you into your Farmshoots wallet, within 24 hrs of the receipt of the mail or call for cancellation. The refunded amount can be used on future purchases on farmshoots.in. Beyond the cutoff time, we will accept cancellations, only if there is a product quality issue and the same should be informed within 24 hrs of delivery of the product. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-8747074700 or email us at cancellations@farmshoots.in mentioning your Order ID. We will ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from conditions reserved herein above, the products shall not be eligible for return or replacement as they are perishable.